Todd Olsen
Forward-thinking pro excels in Agile/Waterfall PM, customer service, and full software life cycle: ID, sales, implementation, maintenance.
- Role
- Sr Solutions Engineer Ij at Ricoh USA, Inc.
- Location
- Denver, CO, US
- LinkedIn followers
- 500 followers
About Todd Olsen
IT Professional with proven results in application development, discovery, implementation…
Experience
Sr Solutions Engineer Ij
Mar 2024 — Present · US
Technical lead for both pre and post sales implementation of Ricoh\'s solutions portfolio. Deep expertise in integrated solutions including hardware, enablement and standalone software and services. Subject matter expert in specific areas of the business such as ink jet, continuous feed, color management, other specialized disciplines, and software solution technologies. A key member to the account team being the customers\' trusted advisor throughout the customer life cycle. Assess the customer\'s workflow goals, demonstrate solutions, assist in creating a return on investment, provide basic project management of implementations and train the customer. Architect integrated hardware and software solutions that improves a customer\'s workflow, reduces cost and drives 100% customer satisfaction during solution implementation.
Skills
- Adobe Creative Suite
- Ecm
- Customer Service
- Training
- Document Lifecycle Management
- Food
- Public Speaking
- Project Management
- Art
- Photoshop
- Microsoft Office
- Sales
- Typography
- Web Development
- Email Marketing
- Strategic Planning
- Management
- Team Building
- Photography
- Brand Development
- Graphics
- Solution Selling
- Product Development
- Indesign
- Powerpoint
- Microsoft Excel
- Enterprise Content Management
- Social Media
- Process Improvement
- Design Principles
- Dreamweaver
- Illustrator
- Branding
- Research
- Creative Direction
- Marketing
- Logo Design
- Cross-Functional Team Leadership
- Packaging
- Marketing Strategy
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