Todd Neikirk

About Todd Neikirk

A Marine Corps Combat veteran with over ten years of professional corporate experience…

Experience

1. Senior Business System Analyst

   Blackbaud

   Mar 2021 — Present

   Summary: Specialize in analyzing and extracting large datasets to drive business decisions and systemenhancements. Partner with stakeholders to gather and translate complex business requirements into actionableinsights. Develop detailed user stories to define system improvements and ensure precise execution. LeverageAgile/SCRUM methodologies for efficient project management and process optimization. Work cross-functionallywith teams to ensure alignment and data-driven decision-making. Conduct in-depth testing in UAT environments tovalidate system functionality and performance. Utilize tools such as Azure Development Ops to track projectprogress and optimize workflows. Design and implement structured data analysis processes to improve operationalefficiency. Provide analytical training and support to end-users on system enhancements and new processes.• Extracted, analyzed, and interpreted large datasets to identify trends, optimize processes, and drive strategic decisions.• Managed multiple projects focused on system enhancements, ensuring data integrity and business processoptimization.• Conducted gap analyses to identify inefficiencies and developed data-backed recommendations for improvement.• Designed, implemented, and maintained database structures to optimize data retrieval and storage efficiency.• Created workflow diagrams and analytical models to improve process visualization and strategic planning.• Collaborated with multiple teams to ensure proper execution of business strategies through analytical insights.• Acted as a bridge between business and technical teams, translating complex data into actionable business solutions.Software: Microsoft Office Suite, Power BI, Tableau, Microsoft SQL Server, G Suite, Databricks, and UATenvironments.

Education

• UCLA Extension

  IT Project Management, It Project Management, Team Management, Project Finance, and Strategic Planning. Scrum and Kanban.

  2014 — 2015

• National University

  Bachelor of Science (B.S.), Information Technology

  2015 — 2018

Skills

• Project Management
• Sports Analysis
• Microsoft Office
• Computer Proficient
• Troubleshooting
• Contract Auditing
• Telecommunications
• Process Engineering
• Business Analysis
• Kanban
• Contact Centers
• Account Management
• Agile Methodologies
• Team Building
• Management
• Wireless
• Public Speaking
• Reports Generation and Analysis
• Leadership
• Microsoft Excel
• Security Clearance
• Voip
• Program Management
• Wireless Technologies
• Microsoft Word
• Team Leadership
• Call Centers
• Training and Development
• Business Requirements
• Customer Service
• Military Training
• Military Experience
• Managed Services
• Integration
• Kaizen
• Quick Learner
• Voice Over Ip (Voip)
• Project Planning
• Scrum
• Migration Projects