Todd Jacobsen

About Todd Jacobsen

I’m an optimist who truly believes there’s a solution for every professional problem. Though the answer may be elusive, I’ve learned from experience where to look for effective approaches.The best solutions are found by synergizing the wisdom of the team I’m leading.The team knows the way.Although they may not believe they can contribute to best practice, the team clearly understands what doesn’t work, including the “why” of what makes their current situation challenging.Figuring out the “why” is where I start digging.When I begin a new position, I visit each member of my team—even if the team is large—to understand their current reality. I’m hopeful that as we get to know each other, we can develop solutions that address the issues of everyone on the team.Trust and respect ignite the team’s engine. Horsepower is unknown at the start, but my plan assumes unlimited potential. I like to empower people to dream and think big.The success formula goes like this: Engagement > Trust > Discovery > Collaboration > New Process or Program > Team Ownership > Passionate Motivation > Rapid Growth.Operating from the heart of the team is transformative. It changes an abstract goal into a promise, which is where I excel as a leader.I’m intrinsically motivated to make good on my promises.I’m a South Dakota native who was raised with traditional values around working hard to make a place in the world. My Dad was a WWII vet and John Deere mechanic…my Mom was a schoolteacher before starting our family. My parents believed in the bounty of the American dream. I picked up many of my first principles from their example of working hard.I’ve been entrusted with building, improving, and running healthcare programs, departments, and facilities in a variety of frameworks: acute, ambulatory, and long-term care; group health insurance; physician and advanced practice provider recruitment; provider experience, incentive, and recognition programs; market growth and stabilization strategies.Given the breadth of my background, my joy is synthesizing healthcare industry components to create new operating systems, produce unique programs, improve processes, and uplevel departments within an organization.Healthcare is going to be a wild ride for the foreseeable future. Reach out if you’d like to discuss system components (operations, processes, or programs) you consider a crucial step into healthcare’s bright future.

Experience

1. Director of Operations, Finance and Customer Relationships

   Ripe And Roasted

   Sep 2021 — Present · Sioux Falls, SD, US

   Joined this entrepreneurial venture to manage the operational, financial and customer related aspects of the business which has experienced dramatic 600% growth in US sales. Established operating systems for AR, AP, tax submission, regulatory compliance, etc.Work closely with customers pertaining to their need for and use of our products and services.

Education

• University of North Texas

  Long-Term Health Care Administration and Studies of Aging

• Augustana University (SD)

  Bachelor of Arts - BA