Todd Hubbard

Account Executive @Indiana University Health

Indianapolis, IN, US

Primary Relationship Manager representing Revenue Cycle Services (RCS) to our Business Partners including eight Hospital Facilities, Adult and Pediatric Academic Health Centers, and specialty services such as ambulance transport, lab, and sleep study. Personal Attributes & Skills: Knowledge of healthcare access management, billing, finance and accounting principles of both Hospital and Physician revenue cycle Knowledge of HFMA MAP metrics Strong attention to details and accuracy Ability to successfully prioritize and manage numerous tasks simultaneously Excellent strategic planning and client facing skills Ability to recognize client needs and bring additional capabilities to drive additional value with clientsDuties and Responsibilities include: Develop and sustain trusted relationships with key business partner executives (CEO, CFO, CMO, and Service Line Administrators) Facilitate a governance structure that includes monthly service line operational performance reviews with appropriate business partner executives Promote alignment and collaboration through exemplifying mutual trust and respect among all stakeholders Present a positive, professional image to physician and hospital executive leadership Serve as the primary point of contact for questions, feedback, and complaints Collaborate with business partners executives to set goals, priorities and performance standards specific to their hospital facility or service line Manage multiple complex projects involving multiple customers, interests, and goalsProgram ManagerHealth Information Management Responsible for managing the transition from ICD-9 to ICD-10 for IU Health Presented program updates to the Executive LeadershipSystem Patient Access (SPA) Worked directly with the SPA Leadership to Manage the implementation of the team’s strategic initiatives Collaborated with other departments at IU Health as required to move the projects toward success

Indiana University Bloomington

B.S., Decision Sciences (a.k.a., Computer Information Systems), Operations and Systems Management