Todd Harter
Director of Information Technology at End 2 End Managed Services (BD Managed Services)
- Role
- Director of Information Technology at E2e Managed Services
- Location
- Indianapolis, IN, US
- LinkedIn followers
- 500 followers
About Todd Harter
Achievement-oriented information technology leader with more than 20+ years of experience with systems and cloud engineering and design, customer service, and vendor management. Proven record managing complex projects and leading successful IT operations. Invites stakeholder engagement to facilitate business goal alignment and end-user satisfaction. Excellent communicator and presenter able to translate complex technology solutions into meaningful understanding. Specialties: • Telephony: PBX, TDM, VoIP, Frame Relay, T1, • Physical Infrastructure: Wireless Networks, Infrastructure Design, BISCI, LAN/WAN Design, Fiber Optics MM and SM• Network Infrastructure: SonicWALL TZ and NSA, Cisco ASA, Cisco Stack Switch, Dell Servers and Workstations, Dell Switches, HP Switches• Virtual Infrastructure: Hyper-V (2008 & 2012), VMware (ESX, vSphere)• Microsoft Azure Services, Amazon AWS, Microsoft Office 365, VDI, and RDS Solutions, Hardware and Software Firewalls• Windows Platforms: Win XP to Win 10 and Server 2003 to 2012r2, MS Exchange 2010 to 2013, SBS Server 2008 to 2011• Physical Security: Honeywell (Video Surveillance / Door Access), Key scan Door Access, Infinius Door Access
Experience
Director of Information Technology
Jan 2019 — Present · Indianapolis, IN, US
Member of the senior leadership team responsible for strategic alignment, operations, client management, and network system design. Manage the administration of all WAN/LAN and direct the administration of all infrastructure related systems, including back-office systems, email, reporting, and data storage. Anticipate and react to major technology changes to ensure the company business needs will remain valuable in a competitive landscape.• Coordinate implementation of company-wide IT controls, including policies and procedures, risk assessments, new systems, and monitoring applications.• Oversee technology and business process integration for a diverse customer base. • Recruit, interview, hire, train, supervise and evaluate technical team. • Developed strong vendor and partner relationships to increase support capabilities, improve customer satisfaction, and increase profit margins.• Redesigned client maintenance process to increase efficiency and standardization.• Perform network and security assessments to ensure compliance, identify risks, and plan for network expansion. • Coordinate vendor training programs for employee and customers to provide professional development and end-user satisfaction.
Education
Nortel Micom
Certification, Micom Marathon Level 1
1998 — 1998
Panduit Network Systems
Certification, Category 5e Installation
1998 — 1998
Lenel OnGuard & Stanley BASIS
Certification, BASIS Gold, Lenel/BASIS Door Access Systems
2010 — 2010
Lenel OnGuard & Stanley BASIS
Certification, Security Access Technologies
2010 — 2010
Panduit Network Systems
Certification, Category 5e Installation
1996 — 1996
Lenel OnGuard & Stanley BASIS
Certification, BASIS Core, Lenel/BASIS Door Access Systems
2009 — 2009
Inter-Tel University
Certification, Axxess Phone System Tecnical Training
1999 — 1999
Honeywell Integrated Security
Certification, Honeywell Pro-Watch Access System
2010 — 2010
BISCI Telecommunications Association
Certification, Registered Cabling Installation Technician
1997 — 1997
Computer Technology Industry Association
Certification, A+/N+ Certification Program
1998 — 1998
Hubble Data-Comm
Certification, Hubble Premis Wiring Training Program
1997 — 1997
Lantech of America, Inc.
Certification, (CCNA) Cisco Certified Network Administrator)
2005 — 2005
Skills
- Microsoft Servers
- Troubleshooting
- Frame Relay
- Adtran
- Tcp/Ip
- Cisco Technologies
- T1
- Microsoft Exchange
- Routers
- Windows Server
- Switches
- Voice Over Ip (Voip)
- Telecommunications
- Voip
- Servers
- Security
- Shoretel
- Sql Server
- Hyper-V
- Sonicwall
- Lan-Wan
- Disaster Recovery
- Wan
- Access Control
- File Servers
- Vmware
- Networking
- Cisco Switches
- Telephony
- Tdm
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.