Todd Driggs

Customer Success Manager @Certinia

Austin, TX, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Apr 2021 — Present

Customer Success Manager @Certinia

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EDUCATION

2005 — 2007

University of Phoenix

MBA, Master of Business Administration

2000 — 2003

Utah State University

BA, Bachelor of Arts and Sciences

SKILLS

Salesforce.comAdult EducationHigher EducationMarketing StrategyB2bCustomer RetentionStaff DevelopmentCoachingSolution DevelopmentLeadership DevelopmentPublic SpeakingManagementTeam BuildingCross-Functional Team LeadershipAdmissionsTrainingTeam LeadershipStrategic PlanningStudent Financial AidStrategic DevelopmentMentor/TrainingBusiness StrategyAnalysisClient RelationsTeam LeadCross Functional TeamsLeadershipAccount ManagementNew Client AcquisitionsRelationship ManagementNew Business DevelopmentMarket ResearchE-LearningCustomer ServiceOrganizational DevelopmentBusiness Development

ABOUT TODD DRIGGS

Accomplished and dedicated professional with extensive experience in driving growth initiatives through account acquisition and management. Exceptional background in solution based selling, delivering high quality web based presentations via Clear Slide, WebEx, and Zoom Conferencing. Proven success in cultivating relationships with focus on client requirements and client-centric solutions. Consistent career record of surpassing organizational expectations.AREAS OF EXCELLENCE: Account Management, Strategic Planning, Client Acquisition, Relations & Retention, Business Development, Client Needs Assessment, Market Research & Analysis, Process Improvement, Strategic Marketing.

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