Todd Bertani
Customer Relations
- Role
- Client Relations Manager at NOVO Health Services
- Location
- Chicago, IL, US
- LinkedIn followers
- 500 followers
About Todd Bertani
To drive exceptional customer satisfaction and loyalty. By tailoring communications to individual customer needs and preferences, proactively addressing inquiries and concerns, and leveraging data-driven insights. This will not only enhance customer experiences but also strengthen brand reputation and foster long-term customer loyalty.
Experience
Client Relations Manager
Sep 2024 — Present · Skokie, IL, US
Education
Disney University
Ducktorate Degree in Resort Studies, Hospitality
1991 — 1991
Metropolitan State University of Denver
BFA, Visual Communication
2002 — 2005
Saint Leo University
AA, Liberal Arts, Hospitality & Art
1992 — 1994
Skills
- Firefox
- Guest Recovery
- Food & Beverage
- Adobe Creative Suite
- Tourism
- Hospitality
- Customer Service
- Timesaver
- Microsoft Office
- Sales
- Hiring
- Property Management Systems
- Hotels
- Google Chrome
- Training
- Logistics
- Customer Satisfaction
- Banquets
- Micros
- Purchasing
- Revenue Analysis
- Yield Management
- Pre-Opening Experience
- Customer Experience
- Rooms Division
- Apple Safari
- Lotus Notes
- Transportation Management
- Front Office
- Hotel Management
- Pre-Opening
- Management
- Team Building
- Opening Hotels
- Guest Service Management
- Event Management
- Quickbooks
- Employee Training
- Event Planning
- Rooms Division Management
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