Todd Bertani

Customer Relations

Role
Client Relations Manager at NOVO Health Services
Location
Chicago, IL, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Todd Bertani

To drive exceptional customer satisfaction and loyalty. By tailoring communications to individual customer needs and preferences, proactively addressing inquiries and concerns, and leveraging data-driven insights. This will not only enhance customer experiences but also strengthen brand reputation and foster long-term customer loyalty.

Experience

  1. Client Relations Manager

    NOVO Health Services

    Sep 2024 — Present · Skokie, IL, US

Education

  • Disney University

    Ducktorate Degree in Resort Studies, Hospitality

    1991 — 1991

  • Metropolitan State University of Denver

    BFA, Visual Communication

    2002 — 2005

  • Saint Leo University

    AA, Liberal Arts, Hospitality & Art

    1992 — 1994

Skills

  • Firefox
  • Guest Recovery
  • Food & Beverage
  • Adobe Creative Suite
  • Tourism
  • Hospitality
  • Customer Service
  • Timesaver
  • Microsoft Office
  • Sales
  • Hiring
  • Property Management Systems
  • Hotels
  • Google Chrome
  • Training
  • Logistics
  • Customer Satisfaction
  • Banquets
  • Micros
  • Purchasing
  • Revenue Analysis
  • Yield Management
  • Pre-Opening Experience
  • Customer Experience
  • Rooms Division
  • Apple Safari
  • Lotus Notes
  • Transportation Management
  • Front Office
  • Hotel Management
  • Pre-Opening
  • Management
  • Team Building
  • Opening Hotels
  • Guest Service Management
  • Event Management
  • Quickbooks
  • Employee Training
  • Event Planning
  • Rooms Division Management

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Todd Bertani — Client Relations Manager at NOVO Health Services in Chicago, IL, US | Unifers