Todd Schemm

Role: American Express
Location: Scottsdale, AZ, US
LinkedIn followers: 500 followers

OtherView LinkedIn profile

About Todd Schemm

Experienced Customer Engagement Manager with a demonstrated history of working in the…

Experience

American Express
Present

Education

Kansas State University
BS, Industrial Engineering
1981 — 1986
Keller Graduate School of Management
MBA
1992 — 1994

Skills

Call Center
Credit Cards
Cards
Relationship Management
Customer Experience
Program Management
Change Management
Project Management
Business Process Improvement
Process Improvement
Leadership
Six Sigma
Re-Engineering
Payments
Customer Service
Customer Acquisition
Risk Management
Financial Services
Business Analysis

Contact information

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Work email
•••••@americanexpress.com
Personal email
•••••@•••••.com
Direct dial
+19•••••••31

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Current company

American Express

Financial Services · 10K employees · World Financial Center, 200 Vesey Street, New York, NY, 10285, US

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly striving to uphold our powerful backing promise to our customers and each other every day. These beliefs have been our North Star for 170 years as our business transformed – from helping evacuate travelers during World Wars, to ensuring the safety of our customers’ funds during the Great Depression in the U.S., to creating the Shop Small® movement to help small businesses recover from the Financial Crisis, to providing aid to communities impacted by many natural disasters and so much more. For generations, the key to our success has been the determination and resilience of our American Express colleagues. Now, as a globally integrated payments company, we work together to provide customers with access to products, insights and world-class experiences that enrich lives and build business success. Join us and let’s lead the way together. Learn more about us at: https://www.americanexpress.com/careers https://www.americanexpress.com/ https://www.facebook.com/AmericanExpressUS https://www.instagram.com/americanexpress/ https://twitter.com/americanexpress https://www.youtube.com/user/AmericanExpress See our community guidelines at: https://www.americanexpress.com/en-us/company/community-guidelines/ If you have a customer service issue or question, please visit www.americanexpress.com/contactus

americanexpress.com

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About Todd Schemm

Experience

Education

Kansas State University

Keller Graduate School of Management

Skills

Find verified contacts for anyone on LinkedIn