Todd Nelson

About Todd Nelson

Hello, I am a sales-oriented professional with expertise in client relationship…

Experience

1. Showroom Manager

   ABW Appliances

   Jul 2021 — Present

   Deliver an exceptional customer experience while driving sales leads • Consult with showroom guests and call-ins to answer questions and educate customers about appliance brands • Display and/or demonstrate product in showroom • Aggregate and distribute showroom traffic and performance analytics • Event Management • Work with Marketing and Sales team to develop showroom event strategies and cadence. • Plan and coordinate event elements, as well as manage and attend the showroom events • Review and compile event results and conduct follow-up activities • Lead presentations or training sessions related to the showroom and/or brands offered within the showroom • Showroom Management • Ensure that all displays are current and in good working order • Maintain showroom for cleanliness and neatness to ensure a favorable and welcoming setting for all customers • Responsible for taking the appropriate action and contacting those needed to resolve showroom environment concerns (i.e. product repairs, IT issues, electrical issues, etc.) • Various other administrative duties including but not limited to providing administrative support for the showroom sales team and upper management, willingness to travel to other local showrooms for coverage if needed, etc.