Todd Hahn
Vice President Operations @Mattamy Homes
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WORK HISTORY
Vice President Operations @Mattamy Homes
Phoenix, AZ, US
Responsible for all construction, customer service/warranty operations in the Phoenix market.Developed and implemented quality assurance processes to identify, track and correct defects during construction, resulting in reduced warranty costs and a substantial reduction of items on buyer orientations. Restructured construction and warranty staffing to increase accountability and improve efficiency. Implemented line building and even flow production principles, resulting in 22.4% cycle time improvement. Through a strict focus on product quality and enhanced customer relationships, we improved customer satisfaction scores by 560bps on 45-day survey and 730bps on 12-month survey.
SKILLS
ABOUT TODD HAHN
Senior homebuilding executive with 30+ years of experience leading operations, sales, marketing, and customer experience in highly competitive real estate markets. I have built my career by driving strategic growth, optimizing organizational performance, and developing top-tier teams across nationally recognized brands.Currently serving as Vice President of Operations at Mattamy Homes in Phoenix, I lead all construction and warranty efforts, delivering measurable gains in cycle time, build quality, and customer satisfaction. My background also includes executive leadership roles at Taylor Morrison and Pulte Group, where I consistently exceeded revenue targets, improved margins, and championed initiatives that raised organizational performance.Core strengths include: Operational Leadership Strategic Sales & Marketing Team Development & Mentorship Process Optimization & Cost Control Customer Experience Excellence Brand Integration & PositioningI’m passionate about building communities—and high-performing teams—that stand the test of time.
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