Todd Burnham

Head of Customer Success, Enterprise @Rocket Lawyer

San Diego, CA, US

EMAILS

t•••••••@rocketlawyer.com

MOBILE NUMBERS

+12•••••••68

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WORK HISTORY

Jul 2023 — Present

Head of Customer Success, Enterprise @Rocket Lawyer

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EDUCATION

2004 — 2008

University of Washington

Bachelor of Arts (B.A.)

SKILLS

SalesEmail MarketingSales OperationsFollow-Through SkillsSales PresentationsSocial NetworkingCold CallingOnline MarketingCustomer RelationsFacebook MarketingAccount ManagementLeadershipSalesforce.comSocial Media MarketingRecruitingMarketing StrategyAdvertisingCloud ComputingStart-UpsOnline AdvertisingProduct DevelopmentBusiness Planning

ABOUT TODD BURNHAM

Top performing Manager and Sales professional with 15 years of experience• Experience working with both Enterprise and SMB clients• Over 10 years working in SaaS• Proven history of increasing client retention• Managed team working exclusively with most at risk-clients • Experience leading QBR presentations and discussions with C-Level executives• Collaborated with Sales, Marketing, Support, Engineering and Product teams and deployed two new UI projects• Proficient with Salesforce, PowerPoint, Excel, Gainsight, Jira, Tableau

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