Todd Boyington
Leadership through Service, Excellence in Outcomes
- Role
- Sr Customer Success Manager at Cohesity
- Location
- Orlando, FL, US
- LinkedIn followers
- 500 followers
About Todd Boyington
With over 20 years of experience in customer service leadership roles, I am a dynamic…
Experience
Sr Customer Success Manager
Dec 2024 — Present · Heathrow, FL, US
After nearly 7 incredible years at Veritas, I\'ve had the chance to grow, learn, and work alongside some amazingly talented people. It\'s been an unforgettable journey, and I\'m so grateful for the experiences and memories. Now, I\'m beyond excited to start the next chapter with Cohesity as Sr. Customer Success Manager! Here’s to new challenges, fresh opportunities, and continuing expand on the vision of customer success.Can’t wait to see what we’ll achieve together. Here’s to new adventures and endless possibilities.
Education
Help Desk Institute
HDI Director Certification
2012 — 2012
Help Desk Institute
HDI Manager Certification
2011 — 2011
UCF College of Business
EMBA, Business
2006 — 2008
University of Central Florida
Bachelor's degree, Finance, General
2002 — 2006
Skills
- Performance Management
- Itil
- Analysis
- Strategy
- Sales Operations
- Call Centers
- Healthcare
- Healthcare Information Technology (Hit)
- Leadership
- Business Intelligence
- Troubleshooting
- Vendor Management
- Software Documentation
- Business Analysis
- Human Resources
- Customer Support
- Change Management
- Call Center
- Team Building
- Management
- Team Leadership
- Cross-Functional Team Leadership
- Strategic Planning
- Training
- Customer Satisfaction
- Call Center Development
- Process Improvement
- Integration
- Leadership Development
- Microsoft Office
- Sales
- Business Process Improvement
- Budgets
- Hands-on Training
- Customer Service
- Employee Engagement
- Coaching
- Data Analysis
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