Tod Cooper

Servant People Leader

Role
Sr Manager, Client Relations-ems at Digitech
Location
Denver, CO, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Tod Cooper

Common sense servant leader with track record of delivering successful outcomes for companies and customers. Proven ability to inspire, collaborate with, and align teams to deliver on strategic goals. Especially skilled in guiding individuals to realize potential, and exceed their own expectations of performance. Significant experience in business process analysis, productivity and efficiency improvement, and staff development and leadership. The organizations I have worked with include startups, non-profits, fortune 100 corporations, even owning my own businesses. My strengths include business process analysis and optimization, high technical aptitude, critical thinking, and people development and leadership.

Experience

  1. Sr Manager, Client Relations-ems

    Digitech

    Sep 2017 — Present · Wheat Ridge, CO, US

    Digitech is the industry leader in EMS billing services. • Provide revenue cycle management for EMS agencies located across the Midwestern region. • Regularly provide in depth financial analysis through detailed business reviews to EMS agency leadership, City Council and County Commissioners that demonstrates the effectiveness of the Digitech billing platform. • Conduct consistent client meetings by travelling to site, or using MS Teams, Webex, or Skype, documenting the interaction and action items in Salesforce. • Discovered accounts receivable tracking error and worked with tech support team to resolve, which resulted in 40 million in additional revenue for my clients. • Wheat Ridge, Colorado office manager. Provide direction and performance management to Operations staff though consistent one-on-one and staff meetings. The Operations staff consists of Account Resolution, Patient Research and Client Support Specialist personnel. • Develop proposal response to agency RFP, participating in agency interview and selection process, driving the onboarding process for new clients.

Education

  • Colorado State University Global

    Bachelor's degree, Business Administration and Management, General

  • Red Rocks Community College

    Associate's degree, Computer Science

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Tod Cooper — Sr Manager, Client Relations-ems at Digitech in Denver, CO, US | Unifers