Toby Minton

About Toby Minton

I’ve been telling stories in one form or another since I could form words. Ask my mother—patience of a saint, that one. She once listened to me describe an entire movie scene-by-scene. OK, more than once.For me writing is unavoidable—it’s who I am. Living one life just isn’t enough. I have to create new ones constantly, to see and feel the world through countless eyes. That’s why I write books, obviously, but it’s also why I’m in UX. User experience is all about empathizing enough to see the world as other people see it in order to make their lives better. You can’t do the second part without the first, which is why I love it.I’m currently championing users as both writer and designer. Drawing on my…eclectic work history, I bring storytelling expertise, communication and stakeholder management skills, and a powerful love of games.

Experience

1. Senior Lead Content Designer

   New Relic

   Jun 2025 — Present

Education

• Pellissippi State Technical Community College

  NA, Geology, French, Scriptwriting

  2002 — 2003

• Eastern Kentucky University

  English: Creative Writing, Writing, Editing, Stylistics

  2003 — 2005

• General Assembly

  User Experience Design

  2015 — 2015

• Savannah College of Art and Design

  Sequential Art BFA program, Drawing, Design, Color theory, Comic book scriptwriting

  1994 — 1995

Skills

• Creative Writing
• Technical Documentation
• Technical Writing
• Editing
• Copywriting
• Content Writing
• Proofreading
• Content Management
• Copy Editing
• Software Documentation
• Publications
• Adobe Acrobat
• Framemaker
• Publishing
• Technical Communication
• Newsletters
• Content Development
• Manuals
• Wikis
• Training
• Blogging
• Web Content Management
• Leadership
• Online Help
• Web Content
• Arbortext
• Program Management
• Management
• Indesign
• Social Media
• Content Strategy
• Cms
• Research
• Adobe Creative Suite
• Marketing Communications
• Microsoft Word
• Public Relations
• Social Media Marketing
• Personas
• User Research