Toby Roach
STRATEGIC MINDED | COLLABORATIVE | VICE PRESIDENT OF FIELD SERVICES
- Role
- Vice President of Field Services at Cash Depot
- Location
- Appleton, WI, US
- LinkedIn followers
- 500 followers
About Toby Roach
Highly successful senior human resource professional offering 20+ years of extensive experience and proven leadership. Able to translate business vision into initiatives that improve performance, profitability, growth, and employee engagement. Empowering leader who supports the organization with a unique perspective and appreciation that human capital is every company’s greatest asset. Genuine influencer who thrives on tough challenges and translates visions and strategies into actionable, value-added goals. Demonstrates excellent people skills with an ability to promote teamwork and achieve results across various teams. Known for having an innate ability to manage people by leading, motivating and inspiring others to excel and deliver high standards of performance for the business. Dedicated to enhancing human resource management efficiency and effectiveness company-wide.
Experience
Vice President of Field Services
Mar 2026 — Present
Responsible for leading and optimizing all field operations to ensure reliable, efficient, and high-quality service delivery across the company’s ATM network.This role oversees nationwide field service teams, including technicians, service managers, and third-party vendors, with a focus on maintaining uptime, improving response times, and delivering a consistent customer experience. Develops and executes operational strategies, establishes performance metrics (SLAs/KPIs), and drives continuous improvement initiatives to enhance productivity and reduce costs.
Education
American Military University
Bachelor of Applied Science (B.A.Sc.), Criminal Justice and Corrections
Columbia Southern University
Masters of Organizational Leadership
Community College of the Air Force
Instructor of Technology
2010 — 2010
Skills
- Military Operations
- Government
- Instructional Supervision
- Military Experience
- Human Resources
- Security Clearance
- Supply Chain Management
- Air Force
- Command
- Information Assurance
- Command
- Top Secret
- Military
- Compliance
- Team Leadership
- Operational Planning
- Instructor-Led Training
- Leadership
- Defense
- Dod
- National Security
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