Toby Richards
- Role
- Global Support Leader - Customer & Partner Success Programs at Microsoft
- Location
- Bellevue, WA, US
- LinkedIn followers
- 500 followers
About Toby Richards
I am a Customer Success and channel partner leader with 30+ years experience in…
Experience
Global Support Leader - Customer & Partner Success Programs
Jan 2020 — Present
Leading customer success services for commercial customer pre-sales and retention, Microsoft channel partners, advertisers and online store customers. Responsibilities include all strategic capabilities to innovate towards customer and advocate experiences through advanced analytics, technical innovation and experimentation.
Skills
- Program Management
- Channel Partners
- Go-to-Market Strategy
- Competitive Analysis
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