Tobin Waters
Data Support Analyst @Goldman Sachs
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WORK HISTORY
Data Support Analyst @Goldman Sachs
Salt Lake City, UT, US
Experienced professional in Marquee Client Services within Enterprise Technology Operations, adept at delivering positive client support experiences. Specialized as a subject matter expert for Marquee’s data products, handling complex issues as a support escalation point. Successfully achieved goals of providing timely resolution to support inquiries, proactive support during evaluation trials, and facilitating smooth production integration experiences for internal and external clients. Proficient in preparing client services support agents, analyzing tickets for process enhancements, conducting product training, and managing client communication related to feature changes and migrations.
EDUCATION
Devmountain
Certificate, Software Development
University of Massachusetts Amherst
Bachelor of Science (BS), Mechanical Engineering
SKILLS
ABOUT TOBIN WATERS
I am a talented Full-stack React / Node.js developer based in Salt Lake City, UT, specializing in creating software solutions that tackle distinctive business challenges while crafting visually stunning user interfaces. With a combined background in Engineering and Management, I bring a diverse range of problem-solving techniques to my work. My drive and eagerness to continuously expand my skill set enable me to provide the utmost quality in solutions. When I\'m not coding, you\'ll find me exploring the great outdoors through activities like rock-climbing, mountain biking, and hiking in the beautiful Wasatch Mountains.
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