Tobias Tauber
Director Global Customer Success @aPriori Technologies
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WORK HISTORY
Director Global Customer Success @aPriori Technologies
Leading a global Customer Success organization responsible for the end-to-end customer journey—from pre-sales alignment and first value through net revenue retention and long-term customer value across all customer segments. Building and mentoring high-performing teams and developing top performers.Owning the overall Customer Success strategy, aligning success planning, value realization, and customer advocacy with company growth objectives. Designing and scaling standardized processes and success frameworks to improve execution, predictability, and segment performance.Serving as the executive escalation point for complex customer engagements and a trusted advisor to senior customer stakeholders. Partnering with the aPriori leadership team to evolve processes, enablement, and technology to drive retention and expansion.
EDUCATION
DHBW Mannheim
Dipl. Ing. (BA) Engineering, Mechanical Engineering - Plastics
SKILLS
ABOUT TOBIAS TAUBER
Director of Customer Success at aPriori Technologies with nearly 20 years of experience across technical software, sales, and customer success. Leading a global Customer Success organization focused on driving customer outcomes, revenue growth, and long-term value across the full customer lifecycle.Owning the Customer Success strategy, with a strong emphasis on building high-performing teams and scaling processes and success frameworks that improve execution, predictability, and performance. Passionate about developing people, creating durable customer partnerships, and delivering meaningful business value.Engineer at heart, Customer Success leader by passion.
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