Toban Hess

About Toban Hess

I’m a results-driven Network Implementation & Security Engineer with over a decade of experience designing, deploying, and securing enterprise network solutions. My background at Windstream spans a range of roles from service activations to network security engineering—giving me a deep understanding of the entire network lifecycle, from design and provisioning to post-deployment support.With a foundation in Cisco routing and switching (former CCNP), SD-WAN technologies (VeloCloud, Fortinet), and enterprise firewall deployments, I specialize in building secure, scalable, and high-performance networks for both public and private sector clients. I’ve led complex implementations involving MPLS, IPsec VPNs, and cloud-managed firewall solutions, while also mentoring technicians and driving cross-functional collaboration.I’m passionate about staying current with evolving network security trends and take pride in creating seamless, secure connectivity for businesses of all sizes. Whether it’s troubleshooting multi-layer network issues or deploying a full SD-WAN solution, I bring precision, ownership, and a proactive mindset to every project.Let’s connect if you’re interested in secure, reliable network infrastructure—or want to talk tech over a cup of coffee.

Experience

1. Enterprise Network Specialist Ii

   Windstream

   Jan 2022 — Present

   Spearheaded network implementation and security projects as a member of the Network Implementation Engineering (NIE) team that evolved to become the Network Implementation and Security Engineering (NISE) team. • Executed end-to-end customer network design verification, SD-WAN and firewall solution builds, and implementation, aligning with enterprise requirements and security best practices.• Built, implemented, and installed Velo and Fortinet SD-WAN solutions, as well as cloud and Customer Premises Equipment (CPE) firewalls, for enterprise and government customers.• Managed Security product provisioning including MNS CPE Firewall, Secure Remote Access for users, IPSec Tunnel, and Unified Threat Management (UTM) for Fortinet SD-WAN while utilizing our FortiManager, FortiAnalyzer and FortiCollector for ease of management and troubleshooting after installation.• Collaborated closely with internal teams and customers to ensure seamless integration and delivery of services, supporting the overall network infrastructure.• Provided technical support and managed escalations related to network implementations, ensuring smooth operation and timely resolution of complex issues, thereby enhancing customer satisfaction and operational efficiency.

Education

• Clark College

  Associate's Degree, Cisco Data Networking

  2009 — 2012

• Eastern Washington University

  Bachelor's Degree, Science and Technology

  2012 — 2014