Tiffany Carrillo
Director of Operations — Optimizing Operations to Maximize Team Performance and Job Satisfaction
- Role
- Director of Operations at Ferguson
- Location
- Fort Wayne, IN, US
- LinkedIn followers
- 500 followers
About Tiffany Carrillo
I\'m deeply passionate about solving problems and enhancing workplace efficiency. As an Operations Manager, I find fulfillment in dynamic environments where I can support cross-functional teams in streamlining operations and tackling day-to-day challenges. My approach blends strategic foresight with empathetic leadership, focusing on the details that significantly improve operational flow. This enables our teams to excel, allowing them to focus on their strengths and achieve their best work with fewer distractions.At The Ferguson Agency, and previously at Asher Agency, I\'ve been privileged to lead projects and develop marketing strategies that address complex business challenges. My role involves collaborating closely with diverse teams—including Digital and Traditional Media, Public Relations, Social Media, Creative and Video Production, Digital Development, and Event Management. Together, we strive to exceed standards of compliance and efficiency, collectively achieving outstanding results.I am dedicated to fostering collaborative and efficient work environments that empower our teams to innovate and excel. By focusing on simplifying complexities, I help ensure that our projects not only meet but surpass our collective goals, contributing to our shared success.
Experience
Director of Operations
Dec 2021 — Present · Fort Wayne, IN, US
As the Operations and Traffic Manager at Ferguson Advertising, I orchestrate project execution and resource allocation, ensuring seamless collaboration across the agency. My primary role involves optimizing workflows and enhancing operational efficiencies to boost project delivery and team productivity. I work closely with departments such as Digital and Traditional Media, Public Relations, Social Media, Creative and Video Production, Digital Development, and Event Management. Additionally, as Traffic Manager, I partner with the account team to strategically assign creative team members to projects, leveraging my insight into team strengths and project needs.Past Titles Include:Operations Manager | December 2021 - April 2025
Education
Ball State University
Bachelor's
2008 — 2012
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