Tina Nalbandyan

Billing and Enrollment Manager Ii @Anthem, Inc

The Manager Membership is responsible for management of a very complex team and business which consists of our Largest Clients including Public Entities, Strategic Accounts and Premium Reconciliation organization.\\\\n• Facilitates the monthly reconciliation of cash payments for purposes of recording revenue, reconciles membership and cash to billing records, and investigates and resolves discrepancies as needed.\\\\n• Coordinates and validates membership reporting.\\\\n• Acts as a liaison between the Health Plan associates to facilitate the resolution of issues and create a flow and exchange of information.\\\\n• Participates in cross functional team meetings and problem resolution activities.\\\\n• Reconciliation management positions in their execution of departmental strategies.\\\\n• Execute effectively both at a tactical and strategic level to support this critical line of business and customer base, as well as, supporting our achievement of our 3-year plan which includes focus on growth, retention and administrative efficiencies.\\\\n• Establishes departmental policies and procedures and providing oversight of the enrollment and billing staff.\\\\n• Anticipates future customer and stakeholder needs.\\\\n• Translates complex issues into actionable steps.\\\\n• Champions unique and different solutions that include stakeholder input\\\\n\\\\n