Thakur

About Thakur

Strategic and results-driven leader with 20+ years of global experience spearheading…

Experience

1. Digital Transformation Leader Business & Technology Strategy

   Deloitte

   May 2022 — Present · Gurugram, IN

   Drive business transformation by reimagining processes through digital platforms, intelligent automation, and data-driven architecture. Lead cross-functional teams to deliver measurable outcomes by aligning digital roadmaps with business goals. Accountable for solution visioning, execution oversight, and commercial success across engagements.Key Client Engagements Global Print Supplies CompanyRedesigned the drop-ship model by building a digitally orchestrated fulfillment platform. Led design thinking to identify friction points, architected an API-driven ecosystem, and embedded automation at every step—eliminating manual touchpoints. Delivered a centralized command center for proactive tracking and governance.Impact: Reduced fulfillment time from 3 days to 8 hours; improved SLA adherence; enabled data-led decision-making and workforce reallocation. Utility Bill Aggregator (Startup)Modernized residual manual invoice processing by designing a tech-enabled, zero-touch operations layer. Architected a unified data platform, embedded intelligent UI validations to prevent data entry errors, and automated exception handling through centralized dashboards.Impact: Increased processing productivity by 45%; reduced client escalations by 70%; achieved 30% vendor cost optimization. Recruitment Platform Investment Due DiligenceLed digital due diligence for a promoter evaluating a recruitment startup’s platform for scale-up. Defined future-state capability model aligned with digital hiring vision, conducted heuristic UX/UI reviews, assessed architecture for scalability, modularity, and integration readiness, and identified IP ownership gaps across the stack.Impact: Avoided ₹45L in sunk cost by flagging lack of proprietary IP, fragmented SaaS-led architecture, and limited extensibility—enabling the client to pivot toward building a modular, cloud-native recruitment platform.

Skills

• Software Development
• Sql
• Consulting
• Securities
• Visio
• Pre-Sales
• Sales Presentation Skills
• Product Development
• Agile Methodologies
• Securities Administration
• Business Process
• Solution Architecture
• Digital Media
• Product Management
• Pl/Sql
• Business Analysis
• Sdlc
• Microsoft Word
• Corporate Actions
• Project Delivery
• Team Leadership
• Strategy
• Fund of Funds
• Vendor Management
• Swift Messages
• Software Consulting
• Change Management
• Customer Journey Mapping
• Client Liaison
• User Acceptance Testing
• Capital Markets
• IT Solutions
• Software Project Management
• Digital Transformation
• Credit Risk
• Portfolio Management
• Requirements Analysis
• Requirements Gathering
• Microsoft Excel
• Business Requirements