Terrence Dekleine
Connecting the world through People. Wirelessly
- Role
- Retail Store Manager at T-Mobile
- Location
- Reno, NV, US
- LinkedIn followers
- 500 followers
About Terrence Dekleine
I am a highly motivated and customer-focused Retail Sales Manager with a passion for…
Experience
Retail Store Manager
May 2024 — Present · Reno, NV, US
Key Responsibilities: • Directed daily operations of the wireless retail store, including sales, staffing, and customer service. • Developed and executed strategies to achieve and exceed sales and profitability goals. • Recruited, trained, and managed a team of sales associates, fostering high levels of engagement and performance. • Monitored inventory levels, conducted audits, and ensured accurate stock replenishment. • Delivered personalized service to customers, resolving escalated issues promptly and professionally. • Analyzed sales data and implemented targeted promotions to optimize revenue and meet KPIs. • Maintained compliance with company policies, operational standards, and wireless carrier guidelines. • Ensured a clean, organized, and visually appealing store environment. • Collaborated with regional management to align store performance with broader business objectives. • Built strong customer relationships, driving repeat business and enhancing loyalty programs.Skills: • Team leadership and employee development • Sales forecasting and strategic planning • Customer service excellence • Inventory management and shrink control • Data analysis and performance tracking • Conflict resolution and problem-solving • Proficient in POS systems and CRM tools • Knowledge of wireless products, plans, and services
Education
San Diego State University
Bachelor's degree, Applied Psychology
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.