Troy Miller
Urban Forestry Consultant Helping Clients Preserve Urban Forests with Expert Solutions @Green Drop Ltd
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WORK HISTORY
Urban Forestry Consultant Helping Clients Preserve Urban Forests with Expert Solutions @Green Drop Ltd
Calgary, AB, CA
As an Urban Forestry Consultant at Green Drop Tree Care, I serve as both a trusted tree care advisor and strategic sales consultant, helping clients preserve the health, beauty, and safety of their trees while supporting the company’s growth objectives.Key Responsibilities & Achievements: Strategic Sales Leadership: Develop and implement targeted sales strategies to expand market presence and meet revenue goals across assigned territories. On-Site Tree Consultations: Conduct professional, on-location assessments to diagnose tree health, recommend care solutions, and scope services tailored to each client’s landscape. Proposal Development & Presentation: Create customized, value-driven proposals and service plans that clearly outline tree care benefits and align with client needs.🤝 Client Relationship Management: Build strong, long-term relationships with clients through responsive communication, expert support, and personalized service. Sales Execution: Apply a consultative sales approach to close high-quality deals while ensuring customer satisfaction and long-term loyalty. Reporting & Forecasting: Track sales activity and performance metrics to provide data-driven insights for strategic planning and forecasting. Industry Engagement: Represent Green Drop at industry events, trade shows, and community functions, promoting our brand and staying at the forefront of arboriculture trends. Cross-Functional Collaboration: Work closely with our operations team to ensure seamless project execution, timely service delivery, and exceptional client outcomes. Continuous Learning: Stay up-to-date with the latest advancements in arboriculture, including tree care best practices, ecological sustainability, and pest/disease management.This role allows me to blend my passion for tree care and environmental stewardship with business development and client-centered service—supporting healthy urban forests while driving company growth.
EDUCATION
Kwantlen Polytechnic University
Associate's degree
Simon Fraser University
Membership in the School of Criminology
Lakeland College Canada
Certificate
Purdue University
Certificate
The American Institute of Baking
Certificate
Justice Institute of British Columbia
Security and Loss Prevention Services
SKILLS
ABOUT TROY MILLER
Senior Operations & Sales Leader | Driving Growth, Operational Excellence, and Business Expansion\"Excellence is not a skill; it is an attitude.\" – Ralph MarstonWith over 21 years of leadership experience in operations management and sales, I am passionate about developing strategic business solutions that drive revenue growth, operational efficiency, and customer satisfaction. My career spans diverse industries—pest control, security, parking, arboriculture, aviation services, and logistics—where I’ve built a track record of team leadership, financial management, and process optimization.I have a deep expertise in:Operations optimization and financial performance management, including budget oversight, KPI tracking, and cost control.Sales strategy development and client retention through up-selling, cross-selling, and tailored solutions that meet customer needs.Leading cross-functional teams across multi-site operations, ensuring high performance, seamless coordination, and service quality.Integrated Pest Management (IPM), security program design, fleet management, and HR collaboration for efficient hiring and training practices.As a branch and regional manager, I’ve developed scalable business strategies that expand operations into new markets, enhance profitability, and foster customer loyalty. My experience in aviation services and ground operations further highlights my ability to thrive in fast-paced environments where safety protocols, compliance, and on-time service delivery are essential.I thrive on solving complex problems through data-driven decision-making and continuous improvement initiatives. My leadership style focuses on collaboration, mentorship, and cultivating high-performance teams.Open to Opportunities:Senior operations or sales leadership rolesBusiness development, strategy, or consulting opportunitiesCollaborations where operational excellence and innovation alignLet’s connect to explore ways we can collaborate, innovate, and grow together.
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