Teresa McCrerey-Wheat

About Teresa McCrerey-Wheat

I bring a data-driven approach to developing and executing digital customer success programs focused on boosting customer engagement, product adoption, and retention. I\'m experienced in leveraging customer insights with marketing automation to deliver targeted, effective communications along the customer journey. I have a knack for both strategic planning and meticulous execution, and I enjoy leading and collaborating across cross-functional teams to achieve common goals and measurable results.

Experience

1. Senior Program Manager, Digital Customer Success

   Fullstory

   Jul 2025 — Present · Atlanta, GA, US

Education

• Penn State University

  MBA

• Webber International University

  BS

Skills

• Corporate Communications
• Public Speaking
• SEO
• Strategic Partnerships
• Product Marketing
• Market Planning
• Copywriting
• Program Management
• Sales Operations
• Marketing Research
• Market Research
• Marketing Management
• Market Analysis
• Email Marketing
• Budgeting
• Digital Marketing
• Sem
• Event Planning
• Cross-Functional Team Leadership
• Fundraising
• B2c
• Non-Profits
• Marketing Strategy
• Pragmatic Marketing Certification
• Vendor Management
• Event Management
• Sales Support
• Management
• Online Marketing
• Budget Management
• Internal Communications
• Project Management
• Social Media
• Competitive Analysis
• Marketing
• Event Marketing
• Marketing Communications
• Strategic Planning
• Brand Development
• B2b Marketing