Koushik Reddy Tuniki
ERP Transformation Leader | NetSuite Consulting Director | Customer Escalation & Solution Strategy Specialist | AI-Driven Business Systems
- Role
- Consulting Technical Director at Oracle
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Koushik Reddy Tuniki
I am a consulting leader focused on ERP transformation, customer escalation recovery, and enterprise solution strategy. I work with organizations to convert complex operational challenges into scalable, business-aligned solutions — always keeping customer success at the center.My experience includes leading high-impact ERP engagements, resolving critical escalations, aligning cross-functional teams, and driving integration and process optimization initiatives. I am known for bringing structure, clarity, and delivery excellence to complex environments.Increasingly, I am passionate about the role of AI in ERP ecosystems — exploring how intelligent automation and knowledge-driven systems can enhance decision-making and business agility.I enjoy collaborating with leaders and organizations that are driving transformation, innovation, and sustainable growth.
Experience
Consulting Technical Director
Apr 2024 — Present · IN
Lead complex ERP transformation engagements, ensuring delivery stability and customer success• Resolve high-risk escalation scenarios by aligning stakeholders, restoring confidence, and driving structured recovery plans• Direct cross-functional teams to design scalable ERP solutions and integration strategies• Partner with customers to optimize business processes and maximize ERP value realization• Champion customer-centric delivery practices that improve adoption and operational outcomes• Explore and introduce AI-driven enhancements within ERP workflows
Education
Jawaharlal Nehru Technological University
Bachelor of Technology (B.Tech.), Computer Science
2007 — 2011
Skills
- Erp
- Netsuite
- Consulting
- Cloud Computing
- Business Analysis
- Requirements Analysis
- Requirements Gathering
- Business Process
- Software Project Management
- Saas
- Crm
- Business Intelligence
- Team Management
- Business Process Improvement
- Oracle
- Enterprise Resource Planning (Erp)
- Software as a Service (Saas)
- Customer Relationship Management (Crm)
- Microsoft Office
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