Tahoor Khan
Support Operations Analyst@Egnyte | SDLC | Workflow Optimization | Technical & Process Trainer | Data-driven Process Enhancement | Technology and Software Implementations | Technical Documentation | Zendesk Administrator
- Role
- Support Operations Analyst at Egnyte
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Tahoor Khan
As a Support Operations Analyst, my core mission is to transform support processes into a…
Experience
Support Operations Analyst
Dec 2023 — Present
Analyzed support operations to enhance workflows and optimize processes within the software development lifecycle (SDLC). • Served as a technical and process trainer, empowering team members with essential skills and knowledge. • Managed technical documentation and acted as a Zendesk Administrator to streamline customer support.
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