Terry Wayman
Senior Sales & Operations Manager @AO
Signup · Get unlimited contacts
WORK HISTORY
Senior Sales & Operations Manager @AO
Manchester, GB
With over two decades of experience in sales, including a decade in people management roles, I currently hold the pivotal role of overseeing the strategic and operational aspects of the Trade Sales Division P&L at AO.com. This encompasses management of both Inbound and Outbound sales channels.AO.com, established in and a FTSE 250 listed PLC, stands as the UK\'s foremost online retailer specializing in white goods and consumer electricals. The journey so far has been marked by astounding growth, yet our ambitions remain boundless.As a key member of AO\'s Senior Management Team, I continue to lead multiple teams, particularly in Financial Services (Insurance) with around 100 dedicated professionals. In addition, I provide leadership to a team of approximately 25 exceptional sales professionals, crafting strategy and guiding the operational aspects. I hold a significant £40 million P&L responsibility.My responsibilities extend to the management of an ISMM accredited training function, resource planning team, and dialler function, along with steering the department\'s recruitment strategy. My commitment lies in driving growth, fostering excellence, and propelling AO.com to new heights.
EDUCATION
Queen Elizabeth 6th Form College
A Levels, Mathematics; English Literature; English Language; Biology
ABOUT TERRY WAYMAN
As a seasoned professional in Sales, Account Management, and New Business Development, I am driven by a relentless pursuit of exceptional results while nurturing and guiding high-performing teams. My innate talent for identifying and cultivating talent underscores my dedication to fostering employee engagement and well-being, thus fostering a positive, stress-free, and high-achieving sales culture.At the heart of my approach lies an unwavering commitment to delivering exceptional service to both international and UK-based clients, consistently surpassing demanding targets and business objectives. My exceptional interpersonal, communication, and negotiation skills empower me to influence decisions and foster collaborative relationships, both internally and with external clients.I am a proactive leader, constantly seeking opportunities to lead and inspire dynamic, successful teams. My strategic mindset, coupled with a results-driven approach, fuels business success. As a genuine people person, I\'m deeply passionate about nurturing growth and creating pathways for career development that deliver remarkable outcomes, benefiting both individuals and organizations alike.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.