T. J. Randall

About T. J. Randall

Strategic revenue and growth leader with 20+ years of experience in enterprise SaaS sales, business development, and revenue expansion. I specialize in navigating complex sales cycles, scaling revenue operations, and managing high-value enterprise accounts. My expertise lies in executive relationship management, multi-stakeholder negotiations, and quota-crushing revenue attainment.Throughout my career, I have successfully led business expansion initiatives, GTM strategies, and customer success-driven sales approaches to help companies grow and scale. My passion is optimizing sales processes, expanding into new markets, and driving sustainable ARR growth through strategic account planning and consultative selling.Key Areas of Expertise: Enterprise SaaS Sales & Expansion – Managing & growing Fortune accounts through strategic sales engagements. Revenue Growth & Business Development – Leading GTM initiatives to increase ARR, upsells, and cross-sell opportunities. Strategic Partnerships & Executive Engagement – Building trusted relationships with C-suite & senior executives. Sales Leadership & Customer Retention – Driving long-term success through consultative selling & success-led expansion. Sales Operations & Forecasting – Utilizing CRM (Salesforce, Gong, LinkedIn Sales Navigator) for accurate revenue projections. GTM Strategy & Market Expansion – Aligning sales, marketing, and customer success for market penetration & growth.I thrive in high-growth, fast-paced environments where I can leverage data-driven insights, optimize sales execution, and drive revenue expansion. Let’s connect to discuss how I can contribute to scaling and growing your business!

Experience

1. VP of Customer Success

   Harbor Compliance

   Sep 2025 — Present

Education

• University of Massachusetts Lowell

  B.S. in Information Technology, Computer Science, Math

  1996 — 2009

• US Navy SAR School

  Search and Rescue Swimmer, US Navy

  1991 — 1991

Skills

• Project Management
• Web Services
• Php
• Perl Automation
• Build Automation
• Pl/Sql
• Architectures
• Software Project Management
• Devops
• Business Analysis
• Unix
• Organizational Development
• Organiationzal Leadership
• Web Applications
• Systems Analysis
• Unix Shell Scripting
• Java
• Building Automation
• Continuous Delivery
• Xml
• IT Management
• Database Design
• Troubleshooting
• Software Development
• Scrum
• Requirements Gathering
• Perl
• Microsoft Sql Server
• Building Relationships
• Solution Architecture
• Javascript
• Continuous Improvement
• Databases
• Release Management
• Java Enterprise Edition
• Enterprise Architecture
• Oracle
• Requirements Analysis
• Integration
• Oracle Sql