Tom G.
General Manager Lexus of Kendall
- Role
- General Manager at Bean Automotive Group
- Location
- Miami-Fort Lauderdale, FL, US
- LinkedIn followers
- 500 followers
About Tom G.
Accomplished automotive executive with a proven record of leading multi-location, multi-brand dealership operations. I specialize in driving revenue growth, optimizing operational efficiency, and elevating customer experience through high-performing teams and strategic initiatives.Currently, as General Manager at Lexus of Kendall, I oversee $125M in annual revenue and a 115-person team, delivering strong net profit and consistently high customer satisfaction. Previously, I directed 10 dealerships across 23 brands, implementing standardized processes, mentoring leaders, and improving operational performance at scale.Throughout my career, I’ve focused on building high-performing teams, executing strategic initiatives, and delivering measurable results—earning multiple awards for dealership excellence and customer satisfaction. I’m passionate about developing scalable solutions that drive profitability, operational excellence, and sustainable growth.
Experience
General Manager
Oct 2019 — Present · Miami, FL, US
Full P&L responsibility for a $125M–$140M annual revenue dealershipLead and develop a team of 115+ employees across sales, F&I, service, parts, and administration,Consistently deliver strong net profitability while maintaining top-tier customer satisfaction scores.Drive operational excellence through disciplined process execution and performance accountability.Build and retain a high-performing leadership team focused on culture, results, and long-term growth,Maintain strong OEM relationships and ensure full compliance with Lexus brand standardsChampion a customer-first mindset that balances premium experience with financial performance
Education
NADA Academy
Automotive General Management
2001 — 2002
Skills
- Automotive Aftermarket
- Income Statement
- Automobile
- Sales
- Customer Satisfaction
- Leadership
- Inventory Management
- Management
- Team Building
- Sales Operations
- Customer Retention
- Gross Profit
- Operations Management
- Reynolds
- Forecasting
- Pricing
- Negotiation
- Vehicles
- Advertising
- Warranty
- Profit
- Dealers
- Automotive Repair
- Dealer Management
- Purchasing
- Sales Process
- Automotive Parts
- F&I
- Fleet Management
- Automotive Sales Training
- Sales Management
- Marketing
- Automotive Engineering
- Parts
- Selling
- Retail
- B2b
- Automotive
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