Tj Gephart
Empowering others via strategic programs to look like heroes within their role! | 12x Salesforce Certified | 5x Dreamforce Speaker
- Role
- Agentforce Fde (Forward Deployed Engineer) Field Readiness Lead, Senior Manager at Salesforce
- Location
- Chattanooga, TN, US
- LinkedIn followers
- 500 followers
About Tj Gephart
A positive, self-starting, and supportive team member with a passion for people and technology. Each day, my goal is to help customers, partners, and employees in their knowledge and usage of Salesforce technology to make them look like hero\'s within their role and organization!SPEAKING ENGAGEMENTS:• Dreamforce (Salesforce Conference): 20••••18• Connections (ExactTarget / Salesforce Marketing Conference): 2013, 2014, 2016• Elevate (Pardot User Conference): 2011, 2012
Experience
Agentforce Fde (Forward Deployed Engineer) Field Readiness Lead, Senior Manager
Nov 2025 — Present · Chattanooga, TN, US
Driving global Agentforce FDE team field excellence by bridging the gap between product engineering and deployment. Responsible for architecting the technical enablement strategy, standardizing delivery methodologies, and creating high-frequency feedback loops that accelerate product adoption and deployment velocity: Architected and maintained comprehensive Technical Playbooks and SOPs, reducing deployment friction and ensuring consistent, high-quality delivery across all field engineering pods: Lead intensive product deep dives and technical enablement sessions, ensuring field teams are proficient in the latest features, alternative solutions, and architectural best practices: Designed and enabled the global team on FDE Pod delivery methodology that aligns technical execution with operational rigor to achieve client business outcomes with successful agentic deployments: Act as the strategic link between the field and Product teams, synthesizing deployment data and \"boots on the ground\" insights to influence the product roadmap.
Education
Belmont University
Bachelors of Business Administration, Marketing
2004 — 2008
Southern Adventist University
Master of Business Administration, Management
2017 — 2020
Skills
- Html Certified
- Css Certified
- Marketing Automation
- Software Project Management
- Account Management
- Email Marketing
- Online Marketing
- Html
- Css
- Client Services
- Salesforce.com
- Marketing Strategy
- Word
- Excel
- Powerpoint
- Social Media
- Marketing Communications
- SEO
- Problem Solving
- Social Networking
- Crm
- Team Leadership
- Team Management
- Saas
- Management
- Business Development
- Leadership
- Strategy
- Lead Generation
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