Tim Gentner
Client Service Leader
- Role
- Client Service Leader at Gallagher
- Location
- Buffalo, NY, US
- LinkedIn followers
- 500 followers
About Tim Gentner
Accountable for client account team portfolio, including management of: staff workload, client strategy, retention, open enrollment and expectations, and handling escalated service issues and facilitating appropriate solutions *Oversee the collaboration on new business opportunities with prospects and clients, including participation in finalist presentations, as well as development and knowledgeable explanations of client deliverables *Exercise managerial authority concerning staffing *Provide leadership, guidance, and feedback to staff, as well as providing technical, functional, and operational expertise Specialties: account management, customer relations, database administration, financial management, forms, inventory management, macromedia director, microsoft excel, project development, research, retail, sales, tax planning, telephone skills,
Experience
Client Service Leader
Jul 2024 — Present · Buffalo, NY, US
Education
Niagara University
BA
Skills
- Health Savings Accounts
- Reporting & Analysis
- Actuarial Science
- Account Management
- Brokers
- Underwriting
- Project Management
- Health Insurance
- Employee Benefits
- Strategic Planning
- Self-Funded
- Microsoft Office
- Finance
- Stop Loss
- Financial Analysis
- Crm
- Data Analysis
- Analysis
- Marketing
- Insurance
- Microsoft Excel
- Management
- Training
- Auditing
- Customer Service
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