Tj Norman
Customer Centric CSM Team Lead at FireMon | CCSM Level 5
- Role
- Customer Success Manager, Lead at FireMon
- Location
- Shawnee, KS, US
- LinkedIn followers
- 500 followers
Customer/Client ServiceView LinkedIn profile
About Tj Norman
I’m a Director of Customer Success, leading a team of customer success managers focused…
Experience
Customer Success Manager, Lead
Dec 2024 — Present
Education
Pittsburg State University
Masters, Educational Leadership
2007 — 2009
Emporia State University
Bachelor's Degree, Elementary Education
1999 — 2004
Skills
- Team Building
- Management
- Parent-Teacher Communication
- Differentiated Instruction
- Lesson Planning
- Educational Leadership
- Public Speaking
- Strategic Planning
- Elementary Education
- Integrating Technology in the Classroom
- Smartboard
- Literacy
- Classroom Management
- Leadership
- K-12
- Teaching
- Time Management
- Classroom
- Educational Technology
- Collaborative Problem Solving
- Customer Service
- Sales
- Staff Development
- Professional Learning Communities
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