T. J. Nielsen

About T. J. Nielsen

I am a seasoned product management professional with over 20 years of experience in information systems, business analytics, and practicing multiple solution delivery models. I have a master\'s degree in information systems with a graduate business analytics certificate, and I am certified as a Scaled Agile Framework Program Consultant (SPC4) and a Greenbelt in Six Sigma. My most recent role was as a HR Tech and Analytics Product Owner at American Family Insurance, where I delivered innovative and effective solutions for the HR function. I collaborated with internal and external stakeholders, vendors, and partners to understand the business needs, define the product vision and strategy, and prioritize the features and requirements for the HR technology portfolio. I led and coached solution delivery teams, facilitated scrum ceremonies, created user stories, managed backlogs, and resolved impediments. I also leveraged my strong background in manufacturing process improvement, data analysis, and customer value creation to drive tech innovation, enhance employee experience, and support organizational transformation with many solution frameworks and analytics. I achieved significant results, such as reducing the feature cycle by 30%, increasing the delivery by 20% per increment, and increasing the predictability by 50% within 8 months.I am passionate about creating value for customers and stakeholders, solving complex problems, and leading change with agility and data-driven insights. I am looking for new opportunities to apply my skills and experience in product management, with customers and analytics to contribute to the success of organizations that are committed to excellence, innovation, and continuous improvement.

Experience

1. Systems Integration Specialist

   Microsynergies

   Aug 2024 — Present

   IT Manager specializing in Systems Integration with a proven track record of delivering scalable, enterprise-ready technology solutions that drive measurable business outcomes. I lead cross-functional engineering and vendor teams to build integrated platforms that support organizational growth and operational efficiency.I’ve overseen the implementation of an enterprise iPaaS system that streamlined third‑party integrations and improved overall scalability. As Chair of the Data Governance Committee, I established solution delivery processes and technical standards that strengthened data quality and system reliability across the organization.My work includes designing and leading ERP integrations with production planning systems, reducing task creation time by 20% and improving data entry efficiency by 15%. I also delivered an AI agent platform leveraging Microsoft, OpenAI, and Pinecone technologies to enhance automation and decision support capabilities.I partner closely with executive leadership to align technology initiatives with strategic business goals, ensuring that system architecture, integration strategy, and platform investments deliver meaningful value. I’m committed to developing high-performing teams through mentorship, fostering a culture of innovation, accountability, and continuous improvement.

Education

• University of Phoenix

  Master's Degree of Information Systems with a Graduate Business Analytics Certificate, Management Information Systems, General

  2018 — 2020

• ITT Technical Collage

  Bachelor of Applied Science - BASc, Electronic Engineering

  2000 — 2003

• Horlick

  Diploma of Education, Electronics

  1989 — 1993