Tj Balo

Head of Customer Relations & Marketing @Andrea Iyamah

CA

Managing and training new staffs in all operations of logistics and inventory control to effectively support the activities of all departments.Responds to and solves customer service concerns via phone calls, emails and face to faceCommunicates with media marketer about customer concernsAttracts potential customers by assisting with product concernsResponds to customer bridal and couture inquiries regarding wedding dresses, ball gowns and custom couture piecesScheduled appointments for customer fittings and appointmentsDeals with complaints or miscommunications of any sortEducate customers on the Differences; attributes that make Andrea Iyamah Bridal uniqueMaximize sales and customer satisfaction by providing superior service with every customer visit orinquiry