Tiziana Mandolesi
Senior Sale @Burberry
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WORK HISTORY
Senior Sale @Burberry
Duties- Menswear runway Specialist- Managing 12 people when manager is not present- Greeting & welcoming all potential and existing customers to the store- Matching the customer’s needs to the right product- Styling- Willing to approach customers and able to close a sale- Working as part of the sales team providing excellent customer service- Excellent product knowledge- Dealing with and resolving customer complaints and concerns- Building a great rapport with customers and constantly collaborating with Burberry Private Clients- Adherence to all Company policies and procedures- Maintaining very high merchandising standards.
EDUCATION
Accademy of Art
Degree, Accademy of Art
SKILLS
ABOUT TIZIANA MANDOLESI
High-energy, innovative, and experienced Senior Sale with a proven track record in luxury retail. A results driven, articulate and well presented team placer with a proven track record of meeting store sales targets and managing skills.Hardworking, able to communicate effectively with people from all backgrounds and able to present products in a structured professional way. Comfortable working in a fast paced, growth orientated work environment and have 20 years of experience in retail. Experienced and knowledgeable, recognized for building strong client relationships and phenomenal customer service and support skills to facilitate sales success. Respected Sales leader with extensive experience in building client loyalty, adept at identifying client needsKEY SKILLS AND COMPETENCIES Strong collaboration, influencing and problem resolution skills. Knowledge of selling techniques and merchandising.Innovative and persuasive.Aware of the latest market trends and up to date on product knowledge. Developing new customers.Styling customers. Covering manager duty when is not in store.Excellent after sales service ensuring the customer has had a good experience. Maintaining and demonstrating security and Health and Safety awareness.A real flair for selling.Ability to work shifts, including overtime, statutory holidays & Sundays.Currently looking for a suitable sales position, personal clients, or styling position with a exciting & ambitious company.
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