Tishia Beneventi

Customer Success I Business Strategy I Finance I Strategic Partnerships I Program Development I Project Management

Role
Senior Customer Success Executive at TSIA
Location
San Diego, CA, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Tishia Beneventi

I am a performance driven Customer Success, Business Strategy and Finance professional with a diverse background running start-up to large company operations on a global scale spanning across the SaaS, enterprise software, healthcare, financial and consumer markets. Aligning strategic direction with operational plans, analyzing performance and forecasting comes naturally; however it is the lessons and insights from customers that I am most passionate about. I am a strategic thinker that enjoys working cross-functionally to cultivate new revenue opportunities, implement best practices and efficient processes to support future growth.Specialties: Customer Success, Partnership Management, Business Strategy, Performance Management, Financial Planning & Analysis, P&L Management, Business Operations, Business Process Improvement, and Team Management Systems: Microsoft Office, Salesforce.com, Gainsight, Oracle, Cognos, Tableau

Experience

  1. Senior Customer Success Executive

    TSIA

    Feb 2025 — Present

    TSIA is a research and advisory firm helping member companies make impactful, data-driven decisions.Role & Achievements:Manage a $3M portfolio of large enterprise, Fortune 500 accounts, collaborating with membership executives to assess business priorities, drive critical performance objectives, and deliver measurable ROI through TSIA research and services.• Exceed annual revenue targets; 4x recipient of the President’s Circle Award. • Achieve high adoption and renewal rate of 104%.• Drive customer success enablement by implementing strategic account planning, fostering proactive engagement, and strengthening cross-functional collaboration.• Champion initiatives that accelerate customer value realization by driving best practices and setting high standards.• Serve as a trusted advisor to leadership, mentor and upskill colleagues by sharing insights, providing strategic guidance, and fostering professional growth.

Education

  • University of California San Diego

    Project Management

  • Loyola Marymount University

    Business Administration

  • Imperial College London

    Managing the Strategic Value of Innovation

  • College International de Cannes

    Business Diploma from the Chamber of Commerce and Industry of Paris

  • Columbia University in the City of New York

    Integrative Nutrition

  • Institute for Integrative Nutrition

    Health Counselor

  • Alliant International University

    MIBA

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