Tirtho Roy

Role: Vice President - Head Contact Centre at Kotak Neo
Location: Mumbai, MH, IN
LinkedIn followers: 500 followers

OperationsView LinkedIn profile

Experience

Vice President - Head Contact Centre
Kotak Neo
Jul 2023 — Present · Mumbai, IN

Education

Shaheed Bhagat Singh College
Bachelor's degree, Business/Commerce, General
Delhi University
Bachelor of Commerce - BCom

Skills

Telecommunications
Vendor Management
Customer Satisfaction
Managed Services
Channel Partners
Call Centers
Business Development
Service Delivery
Crm
Customer Experience
Gsm
Product Management
Mis
Team Management
Outsourcing

Contact information

Verified work emails, personal emails, and direct dials — unlocked in one click.

Work email
•••••@kotaksecurities.com
Personal email
•••••@•••••.com
Direct dial
+•• ••• ••• ••••

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Current company

Kotak Neo

Capital Markets · 7.9K employees · Mumbai, Maharashtra, India

At Kotak Neo, we foster talent and nurture an environment that values, supports, and inspires every individual. Recognized as a Great Place to Work®, we are committed to transparency, ethical conduct, and a strong work ethic within a stable and well-established financial services landscape. We believe professional growth is key to success. Our internal training and mentorship programs equip employees with the skills needed to excel in dynamic financial markets. By nurturing talent from within, we create clear pathways for career advancement and leadership development. Innovation is at the heart of our success. Kotak Neo leverages cutting-edge technology and digital tools to enhance service delivery, ensuring our team remains at the forefront of industry advancements. This focus on innovation drives operational excellence while offering employees opportunities to pioneer new solutions in the financial sector. Our inclusive culture is a cornerstone of our organization. We celebrate diverse perspectives, fostering an environment where every voice is heard and valued. By championing equity and diversity, we empower employees to contribute meaningfully to our collective success. We also recognize the importance of work-life balance. Through flexible work arrangements and wellness programs, we ensure employees thrive both professionally and personally. Beyond business, we are dedicated to making a positive impact. Our Corporate Social Responsibility initiatives focus on financial literacy, education, and livelihood programs, empowering underserved communities through capacity building and skill development. At Kotak Neo, you’re not just part of a team—you’re a valued member of a family united by shared values, a passion for progress, and a commitment to excellence in financial services. Disclaimer: https://www.kotakneo.com/disclaimer/

kotaksecurities.com

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Experience

Vice President - Head Contact Centre

Education

Shaheed Bhagat Singh College

Delhi University

Skills

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