Tirey Williams

Supervisor of Training & Development @Publix Super Markets

Lakeland, FL, US
MOBILE NUMBERS
+19•••••••27

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WORK HISTORY

Dec 2023 — Present

Supervisor of Training & Development @Publix Super Markets

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Lakeland, FL, US

Designed and launched onboarding programs across departments, improving speed to proficiency by 25%. • Led employee development strategies and team-building initiatives impacting 200+ associates. • Spearheaded change initiatives that reduced agent error rates and improved customer satisfaction scores. • Facilitated workshops for corporate teams on communication, engagement, and process improvement. • Partnered with UX and systems teams to align training with business goals during digital transformation.

EDUCATION

2011 — 2012

State College of Florida-Manatee-Sarasota

Associate of Arts (AA)

2013 — 2014

University of South Florida

BS

2015 — 2016

University of South Florida

Master of Business Administration (MBA)

2018 — 2021

Southeastern University

Doctor of Organizational Leadership - PhD

SKILLS

Public SpeakingTechnologyMicrosoft WordLeadershipTeam BuildingTeam ManagementTeam-OrientedChristian MinistryCreativityCreative Problem SolvingWritingResearchPowerpointTeamworkProblem SolvingEvent PlanningCustomer ServiceMicrosoft ExcelSocial Media

ABOUT TIREY WILLIAMS

Dynamic and people-centered change leader with over a decade of experience designing…

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