Tipsy Chhabra
Associate Client Specialist @Diksha Technologies
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WORK HISTORY
Associate Client Specialist @Diksha Technologies
Noida, IN
DIKSHA TECHNOLOGIES (CLIENT AIRTEL)( Nov 2024 - Present )• Onboarded and managed over 20+ resources for major clients like Airtel and Hero Honda, ensuringsmooth joining and documentation.• Acted as the first point of contact for client and employee queries related to onboarding, operations,invoicing, and facilities.• Led salary negotiations and offer discussions with selected candidates, helping improve offeracceptance rate by 20%.• Guided and mentored a team of 5+ recruiters on sourcing strategies, resume screening, and closingpositions faster.• Successfully closed technical and operations roles including Incident Manager, L2 Operations Engineer,and Azure Consultant.• Improved hiring turnaround time by 20% by optimizing demand analysis and candidate evaluation.• Managed operational tasks like leave tracking and resolving on-ground employee issues for 50+ onsiteresources.Conducted weekly client visits to address concerns, resource performance, and operationalchallenges, increasing client satisfaction by 15%.• Handled invoice preparation and PO (Purchase Order) issuance processes with accuracy.• Strengthened client relationships by providing proactive communication and resolving escalations,reducing complaints by 25%.
EDUCATION
Bharati Vidyapeeth
Master of Business Administration - MBA, Finance marketting
ABOUT TIPSY CHHABRA
At Incedo Inc, our team\'s commitment to robust recruitment strategies led to the successful onboarding of top talent, directly contributing to the company\'s workforce strength. With a keen eye for talent, we developed hiring initiatives that not only met but exceeded organizational goals, optimizing the recruitment cycle for efficiency and impact.Having earned an MBA with a focus on Finance Marketing, my strategies are underpinned by a strong analytical foundation, enhancing employee engagement and retention. Our collaborative efforts across departments ensured seamless integration of new hires into the company culture, setting them up for success and driving collective growth.
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