Tina Walden

About Tina Walden

As a Senior Contracts Analyst at Red Hat, I have built a career defined by accuracy, compliance, and strategic sales enablement within the technology sector. My journey has taken me from detailed-oriented roles in financial aid counseling and team leadership, with over eight years at VitalWorks/AMICAS as a Contract Administrator Team Lead, to my current role at Red Hat, where I manage critical contract lifecycles.My recent work highlights a commitment to continuous growth and operational efficiency, including mastering specialized papering processes and spearheading process improvements for signature workflows. At Red Hat, I\'m known not only for managing the daily demands of the sales team but also for contributing to process improvements that elevate team performance. I am dedicated to bridging communication gaps and being a dedicated partner who helps turn strategic business intent into executed contracts that drive results.

Experience

1. Senior Contracts Analyst

   Red Hat

   Jun 2021 — Present

   Assist sales associates with quoting, template completion, contract administrationHelp enable the sales team to efficiently get deals through the deal deskServe as an Apttus Configure Price Quote (CPQ) and Apttus Contract Lifecycle Management (CLM) software subject matter expert, assisting the sales team with escalations Manage queries from the Sales team for coverage related to training order forms, contract signature, status of approvals, quoting issues, and other ad hoc items Perform reviews and analyses of complex quotes to ensure compliance with policies Review and complete templates required by the deal desk and business teams in order to create customer order forms and special bid order forms for the completion of transactions Coordinate with the Order Management (OM) team as needed Assist with common transactions like offering swaps, add-on orders, account transfers, and promotions and provide support to deal specialists and deal architects related to other large deal processes Assist the sales team in navigating through the Apttus CPQ and ensure that order forms or special bid order forms are fully vetted and approved in advanceReview and update customer’s details in Salesforce.com (SFDC) to ensure a high degree of data accuracy Perform DocuSign administration for the assigned region Help retrieve contracts after they have been put into effect and help maintain repository of contracts and agreements

Skills

• Project Management
• Salesforce.com
• Accounts Payable
• Access
• Policy
• Databases
• Software Documentation
• Management
• Research
• Human Resources
• Contract Management
• Budgets
• Outlook
• Analysis
• Microsoft Office
• Sales
• System Administration
• Accounts Receivable
• Recruiting
• Accounting
• Healthcare
• Process Improvement
• Microsoft Word
• Microsoft Excel
• Powerpoint
• Team Leadership
• Customer Service
• Interviews
• Time Management
• Training
• Customer Satisfaction
• Invoicing
• Leadership