Tina Panter
Senior Vice President, Global Service Management Lead @Bank of America
Phoenix, AZ, US
EMAILS
t••••••••@bofa.com
MOBILE NUMBERS
+12•••••••25
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WORK HISTORY
Apr 2025 — Present
Senior Vice President, Global Service Management Lead @Bank of America
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Chandler, AZ, US
Senior Leader of the Global IT Service Management team consisting of Incident Management, Problem Management, and Monitoring Engineering supporting over 650 Banking Production Service & Engineering applications.
EDUCATION
N/A
University of Houston-Clear Lake
Bachelor of Science - BS
SKILLS
Business Process ImprovementCitrixData CenterManagementSoftware InstallationSystem AdministrationActive DirectoryWindows ServerSecurityVisioBusiness IntelligenceTeam LeadershipDisaster RecoveryInformation TechnologyIntegrationSoftware DocumentationIT ManagementCloud ComputingVirtualizationWindowsPeoplesoftVmwareOperating SystemsMicrosoft OfficeSalesProcess ImprovementNetwork AdministrationProject ManagementSwitchesVendor ManagementServersIT Service ManagementChange ManagementCustomer ServiceTechnical SupportSharepointTroubleshootingCisco TechnologiesLeadership
ABOUT TINA PANTER
Senior Vice President, Global Banking IT Service Management
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