Tina L. Richmond

Senior Account Manager at Service Express - SE Cares Council - Sales Advisory Board - Women at SE Mentor

Role
Senior Account Manager at Service Express
Location
Portage, MI, US
LinkedIn followers
500 followers
Sales & Business DevelopmentView LinkedIn profile

About Tina L. Richmond

Offering high energy and passion along with extensive experience in Leadership and…

Experience

  1. Senior Account Manager

    Service Express

    Jan 2021 — Present

    My role is to- Connect IT professionals across the world with time & cost-savings solutionsService Express is a leading TPM (Third Party Maintenance) provider that delivers on-site hardware maintenance support for server, storage and network systems. Customers have extended the life of their data center equipment, increased up time, and saved up to 60% over OEM maintenance costs with our service since 1993. In addition to maintenance, we also offer hardware system solutions (new and refurbished), upgrades, OS support, IT asset recovery, virtualization support and data center relocation. Our SERVICE and commitment to our customers is our priority, that is why we have consistently earned a Net Promoter Score (NPS) of 90+ in an industry with an average NPS of 20.

Skills

  • Market Planning
  • Direct Sales
  • B2b
  • Business Process Improvement
  • Business-to-Business (B2b)
  • Event Management
  • Key Account Management
  • Sales Operations
  • Customer Retention
  • Selling
  • Strategic Planning
  • Social Media
  • Marketing Strategy
  • Account Management
  • Change Management
  • Training
  • Customer Satisfaction
  • New Business Development
  • Forecasting
  • Cold Calling
  • Solution Selling
  • Sales Presentations
  • Social Media Marketing
  • Time Management
  • Budgets
  • Sales Process
  • Management
  • Team Building
  • Project Management
  • Marketing Communications
  • Sales Management
  • Leadership
  • Sales
  • Marketing
  • Salesforce.com
  • Process Improvement
  • Business Development
  • Negotiation

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Tina L. Richmond — Senior Account Manager at Service Express in Portage, MI, US | Unifers