Tina H.
Insurance made simple-auto, home & life protection
- Role
- Insurance Specialist at State Farm
- Location
- Brooklyn, NY, US
- LinkedIn followers
- 500 followers
About Tina H.
Audience-focused communications professional with 7+ years of experience turning complex information into clear, engaging messaging. Skilled in real-time interactions, brand voice representation, and adapting content to audience behavior. Strong instincts in digital engagement, storytelling, and platform fluency, with a proven ability to learn quickly and amplify audience impact — fueled by pop music, internet culture, and an instinct for what people will talk about next.
Experience
Insurance Specialist
Mar 2023 — Present · Brooklyn, NY, US
Created short-form video content for Instagram and TikTok to highlight office culture and community engagement.Translate complex insurance information into clear, audience-appropriate messaging tailored to individual needs.Handle time-sensitive communication and issue resolution while maintaining strong customer sentiment.Analyze customer inquiries, lead sources, and vendor performance trends, reporting insights to management to optimize lead strategy and reduce unnecessary spend. Identify recurring client questions and feedback to proactively improve communication workflows.
Education
Borough of Manhattan Community College
Film/Video and Photographic Arts
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