Tina Michailidou

Sr Solution Consultant @ServiceNow

Vienna, AT
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Feb 2024 — Present

Sr Solution Consultant @ServiceNow

Vienna, AT

Working for Central Eastern Europe (CEE) Turning “What if?” into “What’s next?” with tailored ServiceNow solutions. Running demos, answering RFPs, and bridging the gap between tech talk and exec speak (without losing anyone).Helping customers in CEE work smarter, not harder, with all the magic ServiceNow offers. Partnering with our amazing ecosystem of partners—enabling, empowering, and celebrating their success along the way.Together we make big ideas happen—because collaboration > silos. Bringing workflow automation and digital transformation to life—no capes involved, just ServiceNow (and a little partner-powered magic).

EDUCATION

2007 — 2012

Aristotle University of Thessaloniki (AUTH)

BA in German Language and Philology, Language Interpretation and Translation

2011 — 2011

Universität Trier

Marketing with Events Management, Marketing/Marketing Management, General

N/A

The Martin Luther University of Halle-Wittenberg

C1 Certification, German Studies

2011 — 2012

Université Bourgogne Europe

Erasmus Exchange Program, Intercultural/Multicultural and Diversity Studies

2022 — 2024

Open University of Cyprus

Master of Business Administration (M.B.A.), Marketing

ABOUT TINA MICHAILIDOU

Transformation doesn’t start with a platform, it starts with clarity.I help organizations in Greece and CEE unlock what’s possible with ServiceNow, not through product pitches, but through strategic clarity.My focus is on the why and how behind transformation, long before the platform goes live.What I focus on: Strategic advisory: Connecting ServiceNow capabilities to real business outcomes, helping leaders understand what transformation actually looks like before they commit Business-first platform thinking: AI, automation, and workflows designed around your problems, not vendor features Partner & ecosystem enablement: Growing ServiceNow’s footprint in Greece by building sustainable capability, not just closing dealsWhere I add value: In the space between “We think ServiceNow might help” and “Here’s exactly how it solves our problem” Translating platform capabilities into executive-level strategy and operational reality Creating alignment when stakeholders need clarity, demos need impact, or implementations need directionLet’s connect if: You’re exploring or expanding ServiceNow in Greece or CEE You’re building capabilities or partnerships in the region Or you simply want to exchange ideas on what’s actually working in enterprise automation right now

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Tina Michailidou — Sr Solution Consultant at ServiceNow in Vienna, AT | Unifers