Tina Lilje
Sprecherin Des Kundenbeirats @Hamburger Energienetze GmbH
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WORK HISTORY
Sprecherin Des Kundenbeirats @Hamburger Energienetze GmbH
Hamburg, DE
EDUCATION
Philips University
End2End Lean Leadership
Hamburg Coding School
Learning to Code/ Python 3
Harvard Business School Executive Education
Achieving Breakthrough Service
The Open University
MBA, General Management, Strategy, Innovation & Change
Philips University
Transition Excellence
The University of Göttingen
M.A., Political Science, Scandinavian Studies, British & American Studies
INSEAD
Executive Education, Supply Chain Management
Center for Creative Leadership
Women's Leadership Program
Center for Creative Leadership
Adaptive Leadership
Lund University
Swedish Literature and Language, Scandinavian History, Norwegian Language
Philips University
Leading Teams
Philips University
Operations Leadership Program
SKILLS
ABOUT TINA LILJE
I am a results-driven senior leader with 20+ years of experience driving transformation across B2B and B2C businesses in medical devices, SaaS, and consumer products. Proven record of delivering EBITA growth, customer retention, and operational excellence by embedding customer-centric strategies at scale. I\'ve built and led a global CX function across 100+ countries and employees, built functions from the ground up, and driven cultural change in complex multinational environments. Experienced in data-driven transformations, global service leadership, M&A due diligences & integrations and operational efficiency improvements. I am a strategic thinker with a strong track record in operational implementation and an award-winning keynote speaker and mentor shaping the future of healthcare and B2B experiences for customers and employees alike.Strong communication skills and a collaborative leadership style help me energize direct and indirect teams to achieve their goals. I bring my passion for improving customer experience to work every day and I enjoy working with people who have the same passion that I do.
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