Tina do
Account Escalation Manager at ServiceNow
- Role
- Account Escalation Manager at ServiceNow
- Location
- San Jose, CA, US
- LinkedIn followers
- 500 followers
About Tina do
Over 15 years of customer facing support geared towards operational management and customer success.emotional intelligence, PMP, ITIL, service delivery performance, contact center, service desk, analytics, customer facing, relationship management, data analysis, KPI, metrics, adhoc reporting, change management, risk management, requirements gathering, user acceptance testing, business development, escalation management, Servicenow admin, start-up, customer success, customer service, crisis management, digital transformation
Experience
Account Escalation Manager
Mar 2020 — Present · Santa Clara County, CA, US
Education
San José State University
Bachelor of Science (BS), Management Information System
1993 — 1998
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