Tina de Simone
Customer Experience Manager @Gruppo Farina
Caserta, IT
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Mar 2023 — Present
Customer Experience Manager @Gruppo Farina
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Caserta, IT
Reporting to Marketing and BDC Manager, responsible of Customer Experience Process and action plans, related to CX kpi and Customer satisfaction on Sales and Service area, managing a team of 7 persons.
EDUCATION
1999
University of Naples ‘Parthenope’
Bachelor's Degree, Economics and Business
N/A
British Institutes Examination Board
Esol certificate C2 English level
N/A
ICE Istituto Commercio Estero
Master's degree, Marketing internazionale
SKILLS
MerchandisingFmcgGestione MarketingSegmentazioneStesura Di BudgetForecastingMarket ResearchChannel MarketingBrand ManagementManagementMarketing StrategyStrategia Di MarketingAnalisi Di MercatoTrattativeBilanci Di PrevisioneMarketing ResearchMarketing CommunicationBusiness PlanBudget ManagementPrevisioniMarketingTrade MarketingPubblicitàGestione VenditeRicerche Di MarketingBudgetsStrategia D'impresaRicerche Di MercatoBusiness DevelopmentStrategyMarket AnalysisBrand DevelopmentSegmentationStrategia
ABOUT TINA DE SIMONE
I\'ve been working in several contexts, both for local and multinational companies, always…
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