Tim Young

About Tim Young

As a forward-thinking human resources executive with over 20 years of experience in the technology, education, legal, and military industries, I’ve achieved success by surrounding myself with energized, world-class teams. I am at my best when conceptualizing and executing game-changing transformation and performance-enhancing modernization that refine employee experiences, streamline HR functions, slash operating costs, comply with country specific employment laws, and establish cultures welcoming of change, diversity, and innovation. I am also experienced in spearheading revolutionary and sustainable technology improvements and service offerings, leading global standardization and restructuring initiatives, and developing teams of high performers that are committed to providing quality experiences. Areas of Expertise Global HR Strategy • Business Partner • Talent & Culture Building • Executive Leadership • HR Operations Management • Strategy Partner • HR Systems & Technology • Artificial Intelligence (AI) in HR • Employee Engagement • Organizational Design & Development • Change Management • Program & Project Leadership • Employment Law • Payroll Transformation • Acquisition Integration • Organizational Agility • Team Leadership & Development Key Achievements Pioneered innovative hyperautomation utilizing conversational and generative AI to facilitate quicker employee inquiry resolution/response and optimize HR headcount. Led and owned a large-scale 3+ year payroll transformation project that cut costs by 13% through organization, process, culture, vendor, and technology modernization. Established and stabilized a cost-effective in-house recruitment coordination model, hiring 100 new employees in four countries that increased productivity and replaced a failing outsourced practice. Directed the post-acquisition integration of a cyber-security sales organization that nearly doubled headcount and far exceeded sales goal expectations for years to follow. Launched a local HR service in over 50 countries that generated stability and affordability across small and medium workforce populations.Please feel free to contact me at

Experience

1. Senior Vice President, Human Resources Operations

   Pearson

   Jan 2022 — Present · Raleigh, NC, US

   At Pearson, I lead continuous people and culture transformation in support of our employees across 60 countries, overseeing global HR shared services, country HR, payroll, HR program management and delivery, and digital employee experience. I architect and drive strategic initiatives that optimize organizational efficiency and significantly enhance the employee experience. This involves leading the deployment of AI-driven automation and digital solutions, including a variety of employee-facing digital assistants, reducing internal friction and fostering a digital-first approach to HR service delivery. Our efforts include strategically right-sizing HR operations, achieving over a 40% reduction in headcount, to enhance efficiency while fostering continued organizational agility. We navigated these significant organizational shifts with profound respect for the dedication and emotional impact on our valued team members. My team also established a next-generation global operating model with new strategic capabilities like an HR Intelligent Automation team, a People Product Team for global process and technical excellence, and a centralized HR PMO, alongside integrating enterprise-wide talent programs. Appointed to lead Pearson\'s most critical strategic talent initiative (20••••25), I am currently driving a modernized job architecture to profoundly enhance strategic workforce planning and empower comprehensive employee career navigation and upskilling. My holistic approach to human capital strategy and operations consistently amplifies overall business performance and cultivates a people-centric, growth-oriented culture.

Education

• Brigham Young University Marriott School of Business

  Master of Business Administration - MBA, Human Resources and Organizational Behavior

• BYU Law School

  Juris Doctorate, Employment, Mediation, Securities, and M&A

• Brigham Young University

  Bachelor of Arts - BA, Asian Studies

Skills

• Program Management
• Employment Law
• Employee Engagement
• Human Resources
• Shared Services
• Recruiting
• Talent Management
• Change Management
• Employee Relations
• Securities Regulation
• International Relations
• Project Management
• Intelligence