Tim Scholten

About Tim Scholten

Helping Community Banks take their business and teams to the next level in sales and profitability. Equip your team with confidence and skills in Sales and Service http://visible-progress.com/free-consultation/[Generate Leads with Confidence]- tools for the front line staff to engage your customers.[Excellence in Lead Management] – tools for your sales team to take lead management to the next level.[Trusted Advisor] – practical tools and experiential learning for your sales staff in how to master the client conversation. http://visible-progress.com/sales-services/[Trusted Coach] – tools for the sales leader that equip them to quickly take their team to the next level. http://visible-progress.com/sales-services/Innovation and Change http://visible-progress.com/free-consultation/[Customer Service Excellence] – Build out your call center into a proactive relationship building team.[Universal Banker] – Eliminate the silos and hierarchy in the office and enable every team member to completely take care of the customer or prospect.Strategy and Execution http://visible-progress.com/free-consultation/[Strategic Planning] – It all starts with an innovative plan that differentiates you from your peers. http://visible-progress.com/business-strategy/[Strategy and Project Execution] – Accomplish more with less with these proven techniques. http://visible-progress.com/business-strategy/[Process Improvement] – Make incremental change part of your everyday business. http://visible-progress.com/process-improvement/Call or email today for a FREE Consultation where we will discuss your unique needs and challenges. 61••••••90 or

Experience

1. President

   Visible Progress Llc

   Jul 2008 — Present · US

   Coordinated Strategic planning with a community bank, helping them improve their efficiency ratio by 7 points.• Assisted restaurant in streamlining operations and clarifying roles to improve operations and profits, resulting in achieving top tier industry profits for the first time.• Coordinated the start up of a new bank or a large insurance company.• Streamlined mortgage lending operations and processes to reduce costs and processing time by 50%.• Formed strategy and implementation team for a new call center operation. Team achieved top tier sales levels, service levels, and customer satisfaction.• Served as interim COO to transform Community Bank Profitability after consent order. Created new lines of business and products to return the bank to profitability contributing $10 Million in 18 months.• Assisted Manufacturer in reducing cost of operations for clean room panel manufacturing facility.

Education

• University of Wisconsin-Madison

  Graduate School of Banking Degree, Banking

  1985 — 1987

Skills

• Financial Services
• Crm
• Consulting
• Mortgage Banking
• Strategic Planning
• Customer Relationship Management (Crm)
• IT Business Strategy
• Banking
• Risk Management
• Business Analysis
• Vendor Management
• Business Strategy
• Management
• Team Building
• Mergers & Acquisitions
• Coaching
• Mortgage Lending
• Software Development Life Cycle (Sdlc)
• Business Process
• Training
• Credit
• Finance
• Sales Process
• Retail
• Team Leadership
• Business Process Improvement
• Customer Service
• Mergers
• Loans
• Project Management
• Team Strategy
• Sales
• Process Improvement
• Operational Excellence
• Leadership
• Strategy
• Sdlc